When should patients be informed about the cost of care and their liability?

Patients should be informed about the cost of care and their liability prior to receiving services because this practice aligns with transparency and patient rights. Providing this information ahead of time helps patients make informed decisions regarding their care based on their financial situation. It also empowers them to discuss payment options and any concerns about affordability before they undergo treatment.

Communicating the costs upfront ensures that patients understand their financial responsibility and can prepare for any potential expenses. This proactive approach is essential in healthcare settings to avoid any surprises that might arise from unexpected bills after services have been rendered.

Informing patients at the time of admission or before discharge, while somewhat helpful, may not allow for adequate consideration of their financial options prior to engaging in care. Discussing costs during post-operative care is often too late for patients to make informed choices about their treatment options. Overall, discussing costs before services allows for a smoother healthcare experience and fosters trust between patients and healthcare providers.